- On the Sign In screen, press Forgot password? below the password field.
- On the Request Password Reset screen, enter the e-mail address you sign in with and press Send Reset Link.
- Follow the link in the e-mail you receive, and enter your new password in Password and Confirm Password.
If the message doesn't arrive, check your junk or spam folder. A new password must be at least 11 characters long and use at least two of: uppercase letters, lowercase letters, numbers, and other characters.
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