Comment Threads keep all your communication related to a workflow tied directly to the Assignment or Task, so you don’t have to dig through email or instant messages to coordinate and stay up-to-date.
Commenting and Replying
- Navigate to the Assignment or to the specific Task on which you wish to comment.
- Press the Comments tab in the detail pane to display any existing Comments on the Assignment or Task.
- Start a new Comment Thread or reply to an existing one:
- To reply to an existing Comment Thread, use the text input field immediately underneath the last comment in the thread.
- To start a new Comment Thread, use the Comment on this Task… input at the bottom of the detail pane.
- Format your comment as desired using the formatting toolbar that appears above the input.
- If needed, edit or delete a comment or reply you’ve made via the ellipsis menu in the upper-right of each comment.
Note: Comment attachments are a paid-subscription feature.
Viewing & Replying to Comments
Across all Tasks in an Assignment
To see all existing Comment Threads on every Task in an Assignment, navigate to the Assignment and select the Comments tab in the detail pane. Comment Threads related to the overall Assignment appear at the top, followed by Comment Threads on individual Tasks grouped in collapsible panels labeled with the Task name.
Across all Assignments and their Tasks
The Comments inbox in the left Navigation pane shows a consolidated list of Comment Threads across every Assignment and Task you’re following as a Requestor, Assignee, or Comment Thread Follower. Press a row in the Comments inbox to display the Comment Thread in the detail pane for viewing and reply. Press the Archive icon on the right of each row to hide a Comment Thread once you’ve read and responded to it.
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